Self-service terminals & POS

Reliable operation in 24/7 use

Rugged HMI solutions for continuous operation

Self-service terminals and POS systems are designed for continuous operation under high interaction frequency. Every transaction depends on consistent, repeatable input performance, often without direct supervision. In this context, the reliability of the interface becomes a critical factor, directly influencing system availability, transaction stability, and overall operational performance.

What reliable POS and self-service interfaces must deliver

To perform under constant usage, interface systems must:

  • Maintain consistent input performance over millions of interactions
  • Withstand cleaning agents, moisture, and environmental exposure
  • Remain stable under temperature changes and UV exposure
  • Resist wear from repeated mechanical use
  • Integrate seamlessly into existing system architectures

Failure at the interface level leads to transaction errors, downtime, and increased service effort.

 

Engineered for 24/7 operation

We design HMI solutions specifically for systems that cannot afford interruption.

Our components are built to:

  • Support continuous operation under high-duty cycles
  • Maintain performance over long lifecycles
  • Deliver consistent user interaction across years of use

This ensures stable system performance in retail, ticketing, and unattended transaction environments.

 

Built for harsh environments

Self-service systems are often exposed to more than controlled indoor environments.

Interfaces must handle:

  • UV exposure in semi-outdoor installations
  • Water and dust ingress (IP65)
  • Vandalism and misuse in public areas
  • Frequent cleaning and chemical exposure

Our HMI solutions are designed to maintain functionality under these conditions without performance degradation.

 

Designed for your application—not off-the-shelf

Every system has specific mechanical, environmental, and operational requirements.

We develop custom HMI solutions tailored to your application, including:

  • Form factor and integration geometry
  • Material selection (stainless steel, industrial plastics)
  • IP protection levels and sealing concepts
  • Layout and user interface design

From development to production, we support OEMs and system integrators with integration-ready solutions.

 

Long-term reliability and lifecycle support

Interface components often define the service lifecycle of a system.

We ensure long-term availability through:

  • Durable component design with extended lifecycles
  • Consistent product availability for ongoing projects
  • After-sales support, even decades after production

This reduces redesign effort and supports long-term system planning.

 

Let’s see how we can improve your system

Analyze your current interface design and implement the components needed to improve durability, input reliability, and long-term performance.

 

Let’s explore solutions for your application: